Call the Right Line

Call 311

• Animal Control – Including Deceased Domestic Animals, Injured Wildlife, Hen or Honeybee Keeping, Loose Animal(s), Animal Cruelty, Animal Noise Disturbance, Rabies, and Dog Bites
Animal Remains
Board of Health Applications
Building Permits
Catch Basin Blocked
• Cemetery – Overgrown Bush Removal
Cemetery General Information
City Events
City Meeting Schedules
Compost Missed Pickup
Construction Noise Violations
 Construction Questions
Elections
• Environmental Health Concerns – Including Health Concerns ie. TB, Communicable Diseases, Vaccines Needed, Sharps Collection, Hazardous Waste, Mosquito Breeding Ground/Ponding, Ticks, Body Art, Tobacco Issues, Tanning Bed Concerns, Dust Concerns, Sanitizer or Disinfection Questions, and Overgrown Vegetation.
Existing Street Sign Missing
• Field/Court/Playground – Including Equipment, Surfaces, Lighting and Tree Issues
Flags and Memorial Requests
Food Safety
Front Yard Parking
• General Nuisance Control – Trash on Private Property and Dumpster Issues
Grass Cut/Shrub or Weed Trim

• Housing – Including Tenant (Renter or Occupant) Housing Feedback, Illegal Housing Units, Hoarding Concerns, Childhood Lead Concern
How to Pay Bills Online
Illegal Signage
Licenses
Major Street Projects
• Noise Violation (during business hours)
Overgrown Vegetation
Pavement Removal/ Replace with Loam & Seed
Pipeline Inspection
Potholes
Recreation Buildings
Recycling Missed Pickup
Reporting a Leak
• Rodent Control – Small Black Bait Boxes and General Pest Control Requests
Sewer Back Up
Snow Emergency Details
Streetlight Out
Traffic/Pedestrian Signal Out
Trash Missed Pickup
Trash/Recycling General Inquiries
Tree Pruning
Tree Removals
Veterans’ Monument Repair
Vital Records
Water Sewer General Questions
Yard Waste Missed Pickup


Call 911

Police and Fire Emergencies
Crime in Progress
Immediate Threat to Life/Bodily Injury

Major Property Damage or Loss
Dispatch of a Squad Car


Call the Non-Emergency Police Line at 617-972-6500

Illegal Dumping
Illegal Parking

Noise Violations (Outside of Business Hours)


Download the Call the Right Line page (PDF)